Research Article
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Innovative Behavior Patterns of Employees In Terms of Demographic Characteristics, Professional Experiences And Educational Status: An Investigation on Turkish Banking Sector

Year 2020, Volume: 15 Issue: 23, 1668 - 1698, 31.03.2020
https://doi.org/10.26466/opus.642734

Abstract

In today's intense economic competition environment, innovation has become an inevitable necessity for survival and profit. For the banking sector enterprises that have to operate in a way to meet the new needs of their customers while maintaining their corporate structure, it is very important that their employees have innovative features. This study aims to investigate the innovative behavior characteristics of bank employees according to their demographic characteristics, experiences and educational status. Within the scope of the study, 443 banking sector personnel were surveyed. As a result of the analysis of the dataset obtained, it was found that the innovative behaviors of the banking sector employees differ according to different sector experiences, ages and educational backgrounds (p 0.05). However, the gender, marital status and banking tenure of the banking sector employees have no effect on their innovative behavior (p 0.05). The results of the study is considered to be interesting and beneficial both for sector representatives and for the academic environment related to innovation.

References

  • Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in Organizational Behaviour, 10, 123-167.
  • Ancona, D. G. and Caldwell, D. F. (1988). Beyond task and maintenance: Defining external functions in groups. Group & Organization Studies,13(4), 468–494.
  • Anderson, N., De Dreu, C.K. and Nijstad, B.A. (2004). The routinization of innovation research: a constructively critical review of the state-of-the-science. Journal of Organizational Behavior, 25(2), 147-173.
  • Anderson, N., Potočnik, K. and Zhou, J. (2014). Innovation and creativity in organizations a state-of-the-science review, prospective commentary, and guiding framework. Journal of Management, 40(5), 1297-1333.
  • Aryee, S., Walumbwa, F.O., Zhou, Q. and Hartnell, C.A. (2012). Transformational leadership, innovative behavior, and task performance: Test of mediation and moderation processes. Human Performance, 25(1), 1-25.
  • Axtell, C.M., Holman, D.J., Unsworth, K.L., Wall, T.D., Waterson, P.E. and Harrington, E. (2000). Shop-floor innovation: Facilitating the suggestion and implementation of ideas. Journal of Occupational and Organizational Psychology, 7 (3), 265-285, doi: 10.1348/096317900167029.
  • Baer, M. (2012), Putting creativity to work: the implementation of creative ideas in organizations. Academy of Management Journal, 55(5), 1102-1119.
  • Bagheri, A. (2017), The impact of entrepreneurial leadership on innovation work behavior and opportunity recognition in high-technology SMEs. The Journal of High Technology Management Research, 28(2), 159-166.
  • Carmeli, A., Meitar, R. and Weisberg, J. (2006). Self-leadership skills and innovative behavior at work. International Journal of Manpower, 27(1), 75-90.
  • Cegarra-Navarro, J-G., Jiménez-Jiménez, D. and Garcia-Perez, A. (2019). An integrative view of knowledge processes and a learning culture for ambidexterity: Towards improved organisational performance in the banking sector. IEEE Transactions on Engineering Management, https://dx.doi.org/10.1109/TEM.2019.2917430
  • Cepeda-Carrión, I., Leal-Millán, A. G. and Ortega-Gutierrez, J. (2015). Linking unlearning with service quality through learning processes in the Spanish banking industry. Journal of Business Research, 68(7), 1450- 1457.
  • Choi, S.B., Kim, K., Ullah, S.E. and Kang, S.W. (2016). How transformational leadership facilitates innovative behavior of Korean workers: examining mediating and moderating processes. Personnel Review, 45(3), 459-479.
  • Çimen, İ. and Yücel, C. (2017). Innovation behavior scale (IWB): Adaptation to Turkish culture. Cumhuriyet International Journal of Education, 6(3), 365-381.
  • de Jong, J., and den Hartog, D. N. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23-35. doi:10.1111/j.1467-8691.2010.00547.x
  • De Spiegelaere, S., Van Gyes, G., De Witte, H. and Van Hootegem, G. (2015). Job design, work engagement and innovative work behavior: A multi-level study on Karasek's learning hypothesis. Management Review, 26(2), 123-137.
  • Desyllas, P., Miozzo, M. and Lee, H.-f. (2018). Capturing value from ınnovation in knowledge-ıntensive business service firms: The role of competitive strategy. British Journal of Management, 29(4), 769-795.
  • Dhar, R.L. (2016). Ethical leadership and its impact on service innovative behavior: the role of LMX and job autonomy. Tourism Management, 57(1), 139-148.
  • Dorenbosch, L., Engen, M.L.V. and Verhagen, M. (2005). On‐the‐job innovation: the impact of job design and human resource management through production ownership. Creativity and Innovation Management, 14(2), 129-141.
  • Duradoni, M. and Di Fabio, A. (2019). Intrapreneurial self-capital and sustainable ınnovative behavior within organizations. Sustainability, 11(2), 322.
  • Erdönmez, P. A. (2003). Türkiye’de 2001 Yılındaki mali kriz sonrasında kurumsal sektörde yeniden yapılandırma. Bankacılar Dergisi, 47, 38-55.
  • Eroğlu, A., Topçu, M. K. and Basım, H. N. (2018). Bireysel yenilikçi davranışların çalışma arkadaşları ile çatışma ve işten ayrılma niyeti üzerine etkileri: Kamu sektöründe bir araştırma. Business and Economics Research Journal, 9(1), 123-136.
  • George, J.M. and Zhou, J. (2001). When openness to experience and conscientiousness are related to creative behaviour: an interactional approach. Journal of Applied Psychology, 86(3), 513-524, doi: 10.1037/0021-9010.86.3.513.
  • George, D. and Mallery, M. (2010). SPSS for windows step by step: A simple guide and reference, 17.0 update (10a ed.) Boston: Pearson.
  • Guillén, L. andKunze, F. (2019). When age does not harm innovative behavior and perceptions of competence: Testing interdepartmental collaboration as a social buffer. Human Resource Management, 58, 301-316. Doi. 10.1002/hrm.21953
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., and Tatham, R. L. (2013). Multivariate data analysis. Pearson Education Limited.
  • Hammond, M.M., Neff, N.L., Farr, J.L., Schwall, A.R. and Zhao, X. (2011). Predictors of individual-level innovation at work: a meta-analysis. Psychology of Aesthetics, Creativity, and the Arts, 5(1), 90-105, doi: 10.1037/a0018556.
  • Hensman, A. and Sadler-Smith, E. (2011). Intuitive decision making in banking and finance. European Management Journal, 29(1), 51-66.
  • James, L., James, L. and Ashe, D. (1990). The meaning of organizations: The role of cognition and values. In (Schneider B. Ed.), Organizational climate and culture: 40-84. San Francisco: Jossey-Bass.
  • Janssen, O. (2000). Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287-302, doi: 10.1348/096317900167038.
  • Janssen, O., Van de Vliert, E. and West, M. (2004). The bright and dark sides of individual and group innovation: a special issue introduction. Journal of Organizational Behavior, 25(2), 129-145.
  • Jordan, A.H. and Zitek, E.M. (2012) Marital status bias in perceptions of employees. Basic and Applied Social Psychology, 34(5), 474-481.
  • Koryak, O., Mole, K.F., Locket, A., Hayton, J.C., Ucbasaran, D. and Hogkinson, G.P. (2015).Entrepreneurial leadership, capabilities and firm growth. International Small Business Journal: Researching Entrepreneurship, 33(1), 89-105.
  • Leong, C.T. and Rasli, A. (2014). The relationship between ınnovative work behavior on work role performance: An empirical study. Procedia-Social and Behavioral Sciences, 129, 592-600.
  • Lin, H.E. and McDonough, I. E. F. (2011). Investigating the role of leadership and organizational culture in fostering ınnovation ambidexterity. IEEE Transactions on Engineering Management, 58(3), 497-509.
  • Marullo, C., Casprini, E., Di Minin, A. and Piccaluga, A. (2018). Ready for Take‐off: How open ınnovation influences startup success. Creativity and Innovation Management, 27(4), 476-488.
  • Montani, F., Odoardi, C. and Battistelli, A. (2012). Explainin the relationships among supervisor support, affective commitment to change and innovative behavior: The moderating role of coworker support. Applied Psychology Bulletin, 264, 43-57.
  • Mumford, M. and Gustafson, S. (1988). Creativity syndrome: Integration, application, and innovation. Psychological Bulletin, 103, 27-43.
  • Niu, H.J. (2014), Is innovation behaviour congenital? Enhancing job satisfaction as a moderator. Personnel Review, 43(2), 288-302, doi: 10.1108/PR-12-2012-0200.
  • Nusbaum, E. C. and Silvia, P. J. (2011). Are intelligence and creativity reallyso different? Fluid intelligence, executive processes, and strategy usein divergent thinking. Intelligence, 39(1), 36–45.
  • Ogbonnaya, C. and Valizade, D. (2016). High performance work practices, employee outcomes and organizational performance: a 2-1-2 multilevel mediation analysis. The International Journal of Human Resource Management, 27(16), 1-21.
  • Oldham, G.R. and Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39(3): 3-19. Doi.10.5465/256657
  • Öğü̈t, A., Aksay K. and Erbil C. (2014). İşletme yönetiminde yenilikçilik paradigmasının değişimş: Yenilikçilik kültürü bileşenlerinin bibliyografik taraması ve derlenmesi. 2. Örgütsel Davranış Kongre Kitabı, 80-89.
  • Pieterse, A.N., Van Knippenberg, D., Schippers, M. and Stam, D. (2010). Transformational and transactional leadership and innovative behavior: The moderating role of psychological empowerment. Journal of Organizational Behavior, 31(4), 609-623.
  • Prieto, I. and Pérez-Santana, M. (2014). Managing innovative work behavior: the role of human resource practices. Personnel Review, 43(2), 184-208.
  • Raja, U. and Johns, G. (2010). The joint effects of personality and job scope on in-role performance, citizenship behaviors, and creativity. Human Relations, 63(7), 981-1005.
  • Rao Jada, U., Mukhopadhyay, S. and Titiyal, R. (2019). Empowering leadership and innovative work behavior: a moderated mediation examination. Journal of Knowledge Management, 23(5), 915-930.
  • Reuvers, M., Van Engen, M.L., Vinkenburg, C.J. and Wilson-Evered, E. (2008). Transformational leadership and innovative work behavior: exploring the relevance of gender differences. Creativity and Innovation Management, 17(3), 227-244.
  • Romero, I. and Martínez-Román, J.A. (2012). Self-employment and innovation. Exploring the determinants of innovative behavior in small businesses. Research Policy, 41(1), 178-189.
  • Rosaria Della Peruta, M., Campanella, F. & Del Giudice, M. (2014). Knowledge sharing and exchange of information within bank and firm networks: The role of the intangibles on the access to credit. Journal of Knowledge Management, 18(5), 1036-1051, 2014/09/02.
  • Sartori, R., Favretto, G. and Ceschi, A. (2013). The relationships between innovation and human and psychological capital in organizations: a review. The Innovation Journal, 18(3), 2-18.
  • Sastry, M. A. (1999). Managing Strategic Innovation and Change. Administrative Science Quarterly, 44(2), 420-422. Doi. 10.2307/2667003
  • Scott, S.G. and Bruce, R.A. (1994). Determinants of innovative behaviour: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607, doi: 10.2307/256701.
  • Shanker, R., Bhanugopan, R., Van der Heijden, B.I. and Farrell, M. (2017). Organizational climate for innovation and organizational performance: the mediating effect of innovative work behavior. Journal of Vocational Behavior, 100(1), 67-77.
  • Shih, H. and Susanto, E. (2011). Is innovative behavior really good for the firm? International Journal of Conflict Management, 22(2), 111-130. doi.10.1108/10444061111126666
  • Tabachnick, B.G. and Fidell, L.S. (2013). Using Multivariate Statistics (sixth edition). Pearson, Boston.
  • Topcu, M.K., Gursoy, A. and Poyraz, G. (2015). The role of the servant leadership on the relation between ethical climate perception and ınnovative work. European Research Studies, 18(1), 67-80.
  • Turgut, H., (2014). Algılanan örgütsel desteğin ı̇şletme performansına etkisinde ı̇ç girişimciliğin aracılık rolü, İşletme Araştırmaları Dergisi, 6(3), 29-62.
  • Wojtczuk-Turek, A. ve Turek, D. (2015). Innovative behaviour in the workplace: the role of HR flexibility, individual flexibility and psychological capital: the case of Poland. European Journal of Innovation Management, 18(3), 397-419.
  • Woods, S., Mustafa, M., Anderson, N. ve Sayer, B. (2018). Innovative work behavior and personality traits: Examining the moderating effects of organizational tenure. Journal of Managerial Psychology, 33(1), 29-42.
  • Xerri, M.J. and Brunetto, Y. (2013). Fostering innovative behavior: the importance of employee commitment and organisational citizenship behavior. The International Journal of Human Resource Management, 24(16), 3163-3177.
  • Yuan, F. and Woodman, R.W. (2010) Innovative behavior in the workplace: the role of performance and image outcome expectations. Academy of Management Journal, 53(2), 323-342.

Çalışanların Demografik Özelliklerine, Mesleki Tecrübelerine ve Eğitim Durumlarına Göre Yenilikçi Davranış Örüntüleri: Türk Bankacılık Sektörü Üzerine Bir İnceleme

Year 2020, Volume: 15 Issue: 23, 1668 - 1698, 31.03.2020
https://doi.org/10.26466/opus.642734

Abstract

Günümüzün yoğun ekonomik rekabet ortamında yenilikçilik, işletmelerin varlıklarını sürdürebilmeleri ve karlılıkları için kaçınılmaz bir gereklilik haline gelmiştir. Kurumsal yapılarını muhafaza ederken müşterilerinin yenilenen ihtiyaçlarına cevap verebilecek şekilde faaliyet göstermek durumunda olan bankacılık sektörü işletmeleri için, çalışanlarının yenilikçi özelliklere sahip olması oldukça önemlidir. Bu çalışmada bankacılık sektörü çalışanlarının yenilikçi davranış karakteristikleri demografik özelliklerine, mesleki tecrübelerine ve eğitim durumlarına göre incelemek amaçlanmıştır. Çalışma kapsamında 443 bankacılık sektörü çalışanına anket uygulanmıştır. Toplanan verisetinin analizi sonucunda bankacılık sektörü çalışanlarının yenilikçi davranış eğilimleri farklı sektör tecrübelerine, yaşlarına ve eğitim durumlarına göre anlamlı şekilde farklılaşmaktadır (p<0.05). Bununla birlikte cinsiyet, medeni durum ve bankacılık sektörüne ilişkin mesleki tecrübenin yenilikçi davranış üzerinde etkisi bulunmamıştır (p  0.05). Çalışmanın sonuçlarından, ilgili sektörden paydaşların ve yenilikçilik konusuyla ilgilenen akademik çevrenin faydalanabileceği düşünülmektedir.

References

  • Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in Organizational Behaviour, 10, 123-167.
  • Ancona, D. G. and Caldwell, D. F. (1988). Beyond task and maintenance: Defining external functions in groups. Group & Organization Studies,13(4), 468–494.
  • Anderson, N., De Dreu, C.K. and Nijstad, B.A. (2004). The routinization of innovation research: a constructively critical review of the state-of-the-science. Journal of Organizational Behavior, 25(2), 147-173.
  • Anderson, N., Potočnik, K. and Zhou, J. (2014). Innovation and creativity in organizations a state-of-the-science review, prospective commentary, and guiding framework. Journal of Management, 40(5), 1297-1333.
  • Aryee, S., Walumbwa, F.O., Zhou, Q. and Hartnell, C.A. (2012). Transformational leadership, innovative behavior, and task performance: Test of mediation and moderation processes. Human Performance, 25(1), 1-25.
  • Axtell, C.M., Holman, D.J., Unsworth, K.L., Wall, T.D., Waterson, P.E. and Harrington, E. (2000). Shop-floor innovation: Facilitating the suggestion and implementation of ideas. Journal of Occupational and Organizational Psychology, 7 (3), 265-285, doi: 10.1348/096317900167029.
  • Baer, M. (2012), Putting creativity to work: the implementation of creative ideas in organizations. Academy of Management Journal, 55(5), 1102-1119.
  • Bagheri, A. (2017), The impact of entrepreneurial leadership on innovation work behavior and opportunity recognition in high-technology SMEs. The Journal of High Technology Management Research, 28(2), 159-166.
  • Carmeli, A., Meitar, R. and Weisberg, J. (2006). Self-leadership skills and innovative behavior at work. International Journal of Manpower, 27(1), 75-90.
  • Cegarra-Navarro, J-G., Jiménez-Jiménez, D. and Garcia-Perez, A. (2019). An integrative view of knowledge processes and a learning culture for ambidexterity: Towards improved organisational performance in the banking sector. IEEE Transactions on Engineering Management, https://dx.doi.org/10.1109/TEM.2019.2917430
  • Cepeda-Carrión, I., Leal-Millán, A. G. and Ortega-Gutierrez, J. (2015). Linking unlearning with service quality through learning processes in the Spanish banking industry. Journal of Business Research, 68(7), 1450- 1457.
  • Choi, S.B., Kim, K., Ullah, S.E. and Kang, S.W. (2016). How transformational leadership facilitates innovative behavior of Korean workers: examining mediating and moderating processes. Personnel Review, 45(3), 459-479.
  • Çimen, İ. and Yücel, C. (2017). Innovation behavior scale (IWB): Adaptation to Turkish culture. Cumhuriyet International Journal of Education, 6(3), 365-381.
  • de Jong, J., and den Hartog, D. N. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23-35. doi:10.1111/j.1467-8691.2010.00547.x
  • De Spiegelaere, S., Van Gyes, G., De Witte, H. and Van Hootegem, G. (2015). Job design, work engagement and innovative work behavior: A multi-level study on Karasek's learning hypothesis. Management Review, 26(2), 123-137.
  • Desyllas, P., Miozzo, M. and Lee, H.-f. (2018). Capturing value from ınnovation in knowledge-ıntensive business service firms: The role of competitive strategy. British Journal of Management, 29(4), 769-795.
  • Dhar, R.L. (2016). Ethical leadership and its impact on service innovative behavior: the role of LMX and job autonomy. Tourism Management, 57(1), 139-148.
  • Dorenbosch, L., Engen, M.L.V. and Verhagen, M. (2005). On‐the‐job innovation: the impact of job design and human resource management through production ownership. Creativity and Innovation Management, 14(2), 129-141.
  • Duradoni, M. and Di Fabio, A. (2019). Intrapreneurial self-capital and sustainable ınnovative behavior within organizations. Sustainability, 11(2), 322.
  • Erdönmez, P. A. (2003). Türkiye’de 2001 Yılındaki mali kriz sonrasında kurumsal sektörde yeniden yapılandırma. Bankacılar Dergisi, 47, 38-55.
  • Eroğlu, A., Topçu, M. K. and Basım, H. N. (2018). Bireysel yenilikçi davranışların çalışma arkadaşları ile çatışma ve işten ayrılma niyeti üzerine etkileri: Kamu sektöründe bir araştırma. Business and Economics Research Journal, 9(1), 123-136.
  • George, J.M. and Zhou, J. (2001). When openness to experience and conscientiousness are related to creative behaviour: an interactional approach. Journal of Applied Psychology, 86(3), 513-524, doi: 10.1037/0021-9010.86.3.513.
  • George, D. and Mallery, M. (2010). SPSS for windows step by step: A simple guide and reference, 17.0 update (10a ed.) Boston: Pearson.
  • Guillén, L. andKunze, F. (2019). When age does not harm innovative behavior and perceptions of competence: Testing interdepartmental collaboration as a social buffer. Human Resource Management, 58, 301-316. Doi. 10.1002/hrm.21953
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., and Tatham, R. L. (2013). Multivariate data analysis. Pearson Education Limited.
  • Hammond, M.M., Neff, N.L., Farr, J.L., Schwall, A.R. and Zhao, X. (2011). Predictors of individual-level innovation at work: a meta-analysis. Psychology of Aesthetics, Creativity, and the Arts, 5(1), 90-105, doi: 10.1037/a0018556.
  • Hensman, A. and Sadler-Smith, E. (2011). Intuitive decision making in banking and finance. European Management Journal, 29(1), 51-66.
  • James, L., James, L. and Ashe, D. (1990). The meaning of organizations: The role of cognition and values. In (Schneider B. Ed.), Organizational climate and culture: 40-84. San Francisco: Jossey-Bass.
  • Janssen, O. (2000). Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287-302, doi: 10.1348/096317900167038.
  • Janssen, O., Van de Vliert, E. and West, M. (2004). The bright and dark sides of individual and group innovation: a special issue introduction. Journal of Organizational Behavior, 25(2), 129-145.
  • Jordan, A.H. and Zitek, E.M. (2012) Marital status bias in perceptions of employees. Basic and Applied Social Psychology, 34(5), 474-481.
  • Koryak, O., Mole, K.F., Locket, A., Hayton, J.C., Ucbasaran, D. and Hogkinson, G.P. (2015).Entrepreneurial leadership, capabilities and firm growth. International Small Business Journal: Researching Entrepreneurship, 33(1), 89-105.
  • Leong, C.T. and Rasli, A. (2014). The relationship between ınnovative work behavior on work role performance: An empirical study. Procedia-Social and Behavioral Sciences, 129, 592-600.
  • Lin, H.E. and McDonough, I. E. F. (2011). Investigating the role of leadership and organizational culture in fostering ınnovation ambidexterity. IEEE Transactions on Engineering Management, 58(3), 497-509.
  • Marullo, C., Casprini, E., Di Minin, A. and Piccaluga, A. (2018). Ready for Take‐off: How open ınnovation influences startup success. Creativity and Innovation Management, 27(4), 476-488.
  • Montani, F., Odoardi, C. and Battistelli, A. (2012). Explainin the relationships among supervisor support, affective commitment to change and innovative behavior: The moderating role of coworker support. Applied Psychology Bulletin, 264, 43-57.
  • Mumford, M. and Gustafson, S. (1988). Creativity syndrome: Integration, application, and innovation. Psychological Bulletin, 103, 27-43.
  • Niu, H.J. (2014), Is innovation behaviour congenital? Enhancing job satisfaction as a moderator. Personnel Review, 43(2), 288-302, doi: 10.1108/PR-12-2012-0200.
  • Nusbaum, E. C. and Silvia, P. J. (2011). Are intelligence and creativity reallyso different? Fluid intelligence, executive processes, and strategy usein divergent thinking. Intelligence, 39(1), 36–45.
  • Ogbonnaya, C. and Valizade, D. (2016). High performance work practices, employee outcomes and organizational performance: a 2-1-2 multilevel mediation analysis. The International Journal of Human Resource Management, 27(16), 1-21.
  • Oldham, G.R. and Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39(3): 3-19. Doi.10.5465/256657
  • Öğü̈t, A., Aksay K. and Erbil C. (2014). İşletme yönetiminde yenilikçilik paradigmasının değişimş: Yenilikçilik kültürü bileşenlerinin bibliyografik taraması ve derlenmesi. 2. Örgütsel Davranış Kongre Kitabı, 80-89.
  • Pieterse, A.N., Van Knippenberg, D., Schippers, M. and Stam, D. (2010). Transformational and transactional leadership and innovative behavior: The moderating role of psychological empowerment. Journal of Organizational Behavior, 31(4), 609-623.
  • Prieto, I. and Pérez-Santana, M. (2014). Managing innovative work behavior: the role of human resource practices. Personnel Review, 43(2), 184-208.
  • Raja, U. and Johns, G. (2010). The joint effects of personality and job scope on in-role performance, citizenship behaviors, and creativity. Human Relations, 63(7), 981-1005.
  • Rao Jada, U., Mukhopadhyay, S. and Titiyal, R. (2019). Empowering leadership and innovative work behavior: a moderated mediation examination. Journal of Knowledge Management, 23(5), 915-930.
  • Reuvers, M., Van Engen, M.L., Vinkenburg, C.J. and Wilson-Evered, E. (2008). Transformational leadership and innovative work behavior: exploring the relevance of gender differences. Creativity and Innovation Management, 17(3), 227-244.
  • Romero, I. and Martínez-Román, J.A. (2012). Self-employment and innovation. Exploring the determinants of innovative behavior in small businesses. Research Policy, 41(1), 178-189.
  • Rosaria Della Peruta, M., Campanella, F. & Del Giudice, M. (2014). Knowledge sharing and exchange of information within bank and firm networks: The role of the intangibles on the access to credit. Journal of Knowledge Management, 18(5), 1036-1051, 2014/09/02.
  • Sartori, R., Favretto, G. and Ceschi, A. (2013). The relationships between innovation and human and psychological capital in organizations: a review. The Innovation Journal, 18(3), 2-18.
  • Sastry, M. A. (1999). Managing Strategic Innovation and Change. Administrative Science Quarterly, 44(2), 420-422. Doi. 10.2307/2667003
  • Scott, S.G. and Bruce, R.A. (1994). Determinants of innovative behaviour: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607, doi: 10.2307/256701.
  • Shanker, R., Bhanugopan, R., Van der Heijden, B.I. and Farrell, M. (2017). Organizational climate for innovation and organizational performance: the mediating effect of innovative work behavior. Journal of Vocational Behavior, 100(1), 67-77.
  • Shih, H. and Susanto, E. (2011). Is innovative behavior really good for the firm? International Journal of Conflict Management, 22(2), 111-130. doi.10.1108/10444061111126666
  • Tabachnick, B.G. and Fidell, L.S. (2013). Using Multivariate Statistics (sixth edition). Pearson, Boston.
  • Topcu, M.K., Gursoy, A. and Poyraz, G. (2015). The role of the servant leadership on the relation between ethical climate perception and ınnovative work. European Research Studies, 18(1), 67-80.
  • Turgut, H., (2014). Algılanan örgütsel desteğin ı̇şletme performansına etkisinde ı̇ç girişimciliğin aracılık rolü, İşletme Araştırmaları Dergisi, 6(3), 29-62.
  • Wojtczuk-Turek, A. ve Turek, D. (2015). Innovative behaviour in the workplace: the role of HR flexibility, individual flexibility and psychological capital: the case of Poland. European Journal of Innovation Management, 18(3), 397-419.
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There are 61 citations in total.

Details

Primary Language English
Subjects Operation
Journal Section Articles
Authors

İbrahim Halil Korkmaz 0000-0003-1331-1978

Publication Date March 31, 2020
Acceptance Date March 9, 2020
Published in Issue Year 2020 Volume: 15 Issue: 23

Cite

APA Korkmaz, İ. H. (2020). Innovative Behavior Patterns of Employees In Terms of Demographic Characteristics, Professional Experiences And Educational Status: An Investigation on Turkish Banking Sector. OPUS International Journal of Society Researches, 15(23), 1668-1698. https://doi.org/10.26466/opus.642734