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Year 2018, Volume: 2 Issue: 2, 285 - 290, 03.01.2019

Gönül Kaya Özbağ Tülay Polat Üzümcü

Abstract

References

  • S. G. Hart and L. E. Staveland, Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In P.A. Hancock & N. Meshkati (Eds. Human mental workload Amsterdam: North-Holland, (1988), 139–183.
  • Shabbir, B. & Raza Naqvi, SMM (2017). “Impact of Workload and Job Complexity on Employee Job Performance with the Moderating Role of Social Support and Mediating Role of Job Stress: A Study of Travel agencies in Rawalpindi, Islamabad and AJK”, Journal of Accounting and Marketing, 6(1): 1-7.
  • Pulak,M .(2012), Beat that stress, Express Hospitality.pA-1.Retrieved from: http://hospitality.financialexpress.com/20120615/life01.shtml ?????
  • Kim, H. (2008), “Hotel service providers’ emotional labour: The antecedents and effects on burnout”, International Journal of Hospitality Management, Volume 27, Issue 2, 151–161.
  • Vijayan Mathangi (2017). Impact Of Job Stress On Employees’ Job Performance In Aavın, Coımbatore, Journal of Organisation & Human Behaviour Volume 6 Issue 3, 21-29.
  • Hellriegel Don, John W Slocum (2004), Organizational Behavior, Thomson Learning pub. Ed. 10th.
  • Shellenbarger, S. (1999) Are saner workloads the unexpected key to more productivity, Wall strees journal.
  • Bowling, N. A., & Kirkendall, C. (2012). Workload: A review of potential causes, consequences, and interventions. In J. Houdmont, S. Leka, & R. Sinclair (Eds.), Contemporary occupational health psychology: Global perspectives on research and practice (Vol. 2, pp. 221–238). Chichester: Wiley-Blackwell.
  • Price J.L. (2001). Reflections on the determinants of voluntary turnover, International Journal of Manpower, 22 (17), 600-624, https://doi.org/10.1108/EUM0000000006233
  • Spector, P. E.,& Jex, S. M. (1998). Development of Four Self-Report Measures of Job Stressors and Strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3, 356-367.
  • Ammar, T. (2006), The effect of internal variables on the level of job stress on the employees of Palestinian Universities at Gaza Strip. Master thesis, Islamic university, Gaza.
  • Spector, P. (Ed) 1997, Job Satisfaction: Application, assessment, causes, and Consequences. Thousand Oak CA: Sage.
  • Conley, S.; Woosley, S. A., 2000, “Teacher Role Stress, Higher Order Needs And Work Outcomes”, Journal Of Educational Administration, Vol. 38, No.2, P: 179-201.
  • Trayambak, S., Kumar, P.,& Jha, A.N. (2012).A conceptual study on role stressors, their impact and strategies to manage role stressors.IOSR Journal of Business and Management, 4(1), 44-48
  • Robbins, Stephen.P, Organizational Behavior. Prentice-Hall International, New Jessey. 1996.
  • Schermerhorn, J.R. (1989).Management and Productivity. Third Edition. Printed in the United States America. Mangkunegara, A. A. (2009). Company Resources Managemen, 6 th ed. Bandung: Remaja Rosdakarya, Ltd.
  • Motowidlo Stephan J. and Scotter James R. Van (1994). Evidence That Task Performance Should Be Distinguished From Contextual Performance, Journal of Applied Psychology, Vol. 79. No. 4.475-480
  • Zhu Yanhan (2013). Individual Behavior: In-role and Extra-role, International Journal of Business Administration Vol. 4, No:1,23-27.
  • Alan G. Ingham, George Levınger, James Graves and Vaughn Peckham (1974). The Ringelmann Effect: Studies of Group Size and Group Performance, Journal Of Experımental Socıal Psychology 10, 371-384.
  • Comer, D. R. 1995. A model of social loafing in real work groups. Human Relations, 48: 647–667.
  • Liden, Robert C., Wayne, Sandy J., Renata A. Jaworski, Nathan Bennett (2004). Social Loafing: A Field Investigation, Journal of Management, 30(2) 285–304.
  • Mulvey, Paul W. And Klein Howard J. (1998). The Impact of Perceived Loafing and Collective Efficacy on Group Goal Processes and Group Performance, Organızatıonal Behavıor And Human Decısıon Processes, 74(1), April, 62–87.
  • Mulvey, P. W., Bowes-Sperry, L., & Klein, H. J. 1998. The effects of perceived loafing and defensive impression management on group effectiveness. Small Group Research, 29: 394–415.
  • Mulvey, P. W., & Klein, H. J. 1998. The impact of perceived loafing and collective efficacy in group goal processes and group performance. Organizational Behavior & Human Decision Processes, 74: 62–87.
  • Williams, L.J., & Anderson, S.E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors, Journal of Management, 17, 601–617.
  • Abele, S., & Diehl, M. (2008). Finding team-mates who are not prone to sucker and free-rider effects: The Protestant work ethic as a moderator of motivation losses in group performance. Group Processes & Intergroup Relations, 11, 53–68.
  • Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82, 434-443. doi:10.1037/0021-9010.82.3.434.

EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE

Year 2018, Volume: 2 Issue: 2, 285 - 290, 03.01.2019

Gönül Kaya Özbağ Tülay Polat Üzümcü

Abstract

Performance have positive or negative consequences for the organization and therefore

scholars are widely interested in investigating the individual and organizational factors that affect it.

Accordingly, this paper aims to investigate the impact of perceived workload and coworker loafing on

job performance. It is proposed that the perception of workload and coworker loafing will negatively

influence job performance. The results showed that perceived coworker loafing is negatively associated

with job performance. Surprisingly, the results provide no empirical evidence in support of the negative

relationship between perceived workload and job performance.

Keywords

Perceived Workload Coworker Loafing Job Performance

References

  • S. G. Hart and L. E. Staveland, Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In P.A. Hancock & N. Meshkati (Eds. Human mental workload Amsterdam: North-Holland, (1988), 139–183.
  • Shabbir, B. & Raza Naqvi, SMM (2017). “Impact of Workload and Job Complexity on Employee Job Performance with the Moderating Role of Social Support and Mediating Role of Job Stress: A Study of Travel agencies in Rawalpindi, Islamabad and AJK”, Journal of Accounting and Marketing, 6(1): 1-7.
  • Pulak,M .(2012), Beat that stress, Express Hospitality.pA-1.Retrieved from: http://hospitality.financialexpress.com/20120615/life01.shtml ?????
  • Kim, H. (2008), “Hotel service providers’ emotional labour: The antecedents and effects on burnout”, International Journal of Hospitality Management, Volume 27, Issue 2, 151–161.
  • Vijayan Mathangi (2017). Impact Of Job Stress On Employees’ Job Performance In Aavın, Coımbatore, Journal of Organisation & Human Behaviour Volume 6 Issue 3, 21-29.
  • Hellriegel Don, John W Slocum (2004), Organizational Behavior, Thomson Learning pub. Ed. 10th.
  • Shellenbarger, S. (1999) Are saner workloads the unexpected key to more productivity, Wall strees journal.
  • Bowling, N. A., & Kirkendall, C. (2012). Workload: A review of potential causes, consequences, and interventions. In J. Houdmont, S. Leka, & R. Sinclair (Eds.), Contemporary occupational health psychology: Global perspectives on research and practice (Vol. 2, pp. 221–238). Chichester: Wiley-Blackwell.
  • Price J.L. (2001). Reflections on the determinants of voluntary turnover, International Journal of Manpower, 22 (17), 600-624, https://doi.org/10.1108/EUM0000000006233
  • Spector, P. E.,& Jex, S. M. (1998). Development of Four Self-Report Measures of Job Stressors and Strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3, 356-367.
  • Ammar, T. (2006), The effect of internal variables on the level of job stress on the employees of Palestinian Universities at Gaza Strip. Master thesis, Islamic university, Gaza.
  • Spector, P. (Ed) 1997, Job Satisfaction: Application, assessment, causes, and Consequences. Thousand Oak CA: Sage.
  • Conley, S.; Woosley, S. A., 2000, “Teacher Role Stress, Higher Order Needs And Work Outcomes”, Journal Of Educational Administration, Vol. 38, No.2, P: 179-201.
  • Trayambak, S., Kumar, P.,& Jha, A.N. (2012).A conceptual study on role stressors, their impact and strategies to manage role stressors.IOSR Journal of Business and Management, 4(1), 44-48
  • Robbins, Stephen.P, Organizational Behavior. Prentice-Hall International, New Jessey. 1996.
  • Schermerhorn, J.R. (1989).Management and Productivity. Third Edition. Printed in the United States America. Mangkunegara, A. A. (2009). Company Resources Managemen, 6 th ed. Bandung: Remaja Rosdakarya, Ltd.
  • Motowidlo Stephan J. and Scotter James R. Van (1994). Evidence That Task Performance Should Be Distinguished From Contextual Performance, Journal of Applied Psychology, Vol. 79. No. 4.475-480
  • Zhu Yanhan (2013). Individual Behavior: In-role and Extra-role, International Journal of Business Administration Vol. 4, No:1,23-27.
  • Alan G. Ingham, George Levınger, James Graves and Vaughn Peckham (1974). The Ringelmann Effect: Studies of Group Size and Group Performance, Journal Of Experımental Socıal Psychology 10, 371-384.
  • Comer, D. R. 1995. A model of social loafing in real work groups. Human Relations, 48: 647–667.
  • Liden, Robert C., Wayne, Sandy J., Renata A. Jaworski, Nathan Bennett (2004). Social Loafing: A Field Investigation, Journal of Management, 30(2) 285–304.
  • Mulvey, Paul W. And Klein Howard J. (1998). The Impact of Perceived Loafing and Collective Efficacy on Group Goal Processes and Group Performance, Organızatıonal Behavıor And Human Decısıon Processes, 74(1), April, 62–87.
  • Mulvey, P. W., Bowes-Sperry, L., & Klein, H. J. 1998. The effects of perceived loafing and defensive impression management on group effectiveness. Small Group Research, 29: 394–415.
  • Mulvey, P. W., & Klein, H. J. 1998. The impact of perceived loafing and collective efficacy in group goal processes and group performance. Organizational Behavior & Human Decision Processes, 74: 62–87.
  • Williams, L.J., & Anderson, S.E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors, Journal of Management, 17, 601–617.
  • Abele, S., & Diehl, M. (2008). Finding team-mates who are not prone to sucker and free-rider effects: The Protestant work ethic as a moderator of motivation losses in group performance. Group Processes & Intergroup Relations, 11, 53–68.
  • Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82, 434-443. doi:10.1037/0021-9010.82.3.434.
There are 27 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Gönül Kaya Özbağ

Tülay Polat Üzümcü This is me

Publication Date January 3, 2019
Published in Issue Year 2018 Volume: 2 Issue: 2

Cite

APA Kaya Özbağ, G., & Polat Üzümcü, T. (2019). EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE. Uluslararası Turizm Ekonomi Ve İşletme Bilimleri Dergisi, 2(2), 285-290.
AMA Kaya Özbağ G, Polat Üzümcü T. EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE. IJTEBS. January 2019;2(2):285-290.
Chicago Kaya Özbağ, Gönül, and Tülay Polat Üzümcü. “EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE”. Uluslararası Turizm Ekonomi Ve İşletme Bilimleri Dergisi 2, no. 2 (January 2019): 285-90.
EndNote Kaya Özbağ G, Polat Üzümcü T (January 1, 2019) EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE. Uluslararası Turizm Ekonomi ve İşletme Bilimleri Dergisi 2 2 285–290.
IEEE G. Kaya Özbağ and T. Polat Üzümcü, “EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE”, IJTEBS, vol. 2, no. 2, pp. 285–290, 2019.
ISNAD Kaya Özbağ, Gönül - Polat Üzümcü, Tülay. “EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE”. Uluslararası Turizm Ekonomi ve İşletme Bilimleri Dergisi 2/2 (January 2019), 285-290.
JAMA Kaya Özbağ G, Polat Üzümcü T. EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE. IJTEBS. 2019;2:285–290.
MLA Kaya Özbağ, Gönül and Tülay Polat Üzümcü. “EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE”. Uluslararası Turizm Ekonomi Ve İşletme Bilimleri Dergisi, vol. 2, no. 2, 2019, pp. 285-90.
Vancouver Kaya Özbağ G, Polat Üzümcü T. EFFECTS OF PERCEIVED WORKLOAD AND COWORKER LOAFING ON JOB PERFORMANCE. IJTEBS. 2019;2(2):285-90.
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