Research Article
The Relationship between Organizational Trust and Personal Initiative: The Case of Healthcare Professionals
Abstract
It is aimed to investigate both the relationship between the organizational level of trust and the status of initiative taking of healthcare professionals and if the status of initiative taking and the level of organizational trust differ according to demographic variables. The population and sample comprise of 400 and 196 healthcare professionals, respectively. By using convenience sampling method 161 people can be reached. The relationship between the variables is explored with Spearman correlation coefficient and simple linear regression analysis. In the analysis, independent two samples, t test and one-way ANOVA analysis are utilized. In the advanced level research Tukey HSD test is used. It is determined that there is a moderate level of organizational trust and initiative taking among healthcare professionals, and there is a positive but weak relationship between the level of organizational trust and the status of initiative taking. The level of organizational trust can explain approximately 20% of the personal initiative behavior. It can be claimed that strengthening of healthcare professionals by supporting them would be efficient in the formation of the culture of initiative taking.
Keywords
Organizational trust Personal initiative Active performance Health professionals Health service
References
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(2015) Focusing the Mediating Role of Institutional Trust: How Does Interpersonal Trust Promote Organizational Commitment? The Social Science Journal 52: 481–489. 7. Baer M. and Frese M. (2003) Innovation Is Not Enough: Climates for Initiative and Psychological Safety, Process Innovations, and Firm Performance. Journal of Organizational Behavior 24(1): 45–68. 8. Baş T. (2006) Anket Nasıl Hazırlanır, Uygulanır, Değerlendirilir? Seçkin Yayınları, Ankara. 9. Belschak F., Den Hartog D. and Fay D. (2010) Exploring Positive, Negative and Context-Dependent Aspects of Proactive Behaviors at Work. Journal of Occupational and Organizational Psychology 83: 267-273. 10. Frese M. and Fay D. (2001) Personal Initiative (PI): A Concept for Work in the 21st Century. Research in Organizational Behavior 23: 133–188. 11. Frese M., Fay D., Leng K., Hilburger T. and Tag A. (1997) The Concept of Personal Initiative: Operationalization, Reliability and Validity in Two German Samples. Journal of Occupational and Organizational Psychology 70(2): 139–161. 12. Frese M., Kring W., Soose A. and Zempel J. (1996) Personal Initiative at Work: Differences Between East and West Germany. Academy of Management Journal 39(1): 37–63. 13. Gamboa J. P., Gracia F., Ripoll P. and Peiro J. M. (2009) Employability and Personal Initiative As Antecedents of Job Satisfaction. The Spanish Journal of Psychology 12(2): 632–640. 14. Grant A., Nurmohamed S., Ashford S. and Dekas K. (2011) The Performance Implications of Ambivalent Initiative: The Interplay of Autonomous and Controlled Motivations. Organizational Behavior and Human Decision Processes 116(2): 241-251. 15. Hakanen J. J., Perhoniemi R. and Toppinen-Tanner S. (2008) Positive gain spirals at work: From job resources to work engagement, personal initiative and work-unit innovativeness. Journal of Vocational Behavior 73(1): 78–91. 16. Hisrich R. D. (1990) Entrepreneurship/Intrapreneurship. American Psychologist 45(2): 209–222. 17. İşcan Ö. F. ve Sayın, U. (2010) Örgütsel Adalet, İş Tatmini ve Örgütsel Güven Arasındaki İlişki. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi 24(4): 195-216. 18. Kamer M. (2001) Organizational trust, organizational commitment and their effects on organizational citizenship behaviors. Marmara University, Social Sciences Institute, Master Thesis, İstanbul. 19. Martin K. D. ve Cullen, J. B. (2006) Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review. Journal of Business Ethics 69(2): 175–194. 20. Maslow A. H. (1954) Motivation and Personality, in Koçel T. (2005) İşletme Yöneticiliği. Arıkan Yayınları, Onuncu Baskı, İstanbul. 21. Mayer R. C., Davis J. H. and Schoorman F. D. (1995) An Integrative Model of Organizational Trust. Academy of Management Review 20(3): 709–734. 22. Morrison E. W. and Phelps C. C. (1999) Taking Charge At Work: Extra Role Efforts To Initiate Workplace Change. Academy of Management Journal 42(4): 403–419. 23. Mouzas S., Henneberg S. and Naude P. (2007) Trust and Reliance In Business Relationships. European Journal of Marketing 41(9/10): 1016–1032. 24. Nedkovski V., Guerci M., De Battisti F. and Siletti E. (2017) Organizational Ethical Climates and Employee's Trust in Colleagues, the Supervisor, and the Organization. Journal of Business Research 71: 19–26. 25. Neuman W. L. (2014) Social Research Methods; Qualitative and Quantitative Approaches. Pearson Press, 7th edition, USA. 26. Ng Thomas W. H. (2015) The Incremental Validity of Organizational Commitment, Organizational Trust, and Organizational Identification. Journal of Vocational Behavior 88: 154–163. 27. Nikolova N., Mollering G. and Reihlen M. (2015) Trust-Building Practices in Client-Consultant Relationships. Scandinavian Journal of Management 31(2): 232-45. 28. Parker S. K., Bindl U. K. and Strauss K. (2010) Making Things Happen: A Model of Proactive Motivation. Journal of Management 36(4): 827–856. 29. Perry R. W. and Mankin L. D. (2007) Organizational Trust, Trust in the Executive and Work Satisfaction. Public Personnel Management 36(2): 165–179. 30. Polat M. (2009) A field study on antecedents and consequences of organizational identification. Uludağ University, Social Sciences Institute, PhD Thesis, Bursa. 31. Stroppa C. and Spieb E. (2011) International Assignments: The Role of Social Support and Personal Initiative. International Journal of Intercultural Relations 35(2): 234–245. 32. Şimşek S. ve Taşçı A. (2004) Örgütlerde Güven Konsepti ve Emniyet Örgütünde Güven Modellerinin Değerlendirilmesi. Polis Dergisi 34: 1-8. 33. Taş Ö. (2012) The relationship between organizational commitment, organizational trust and job satisfaction: A private hospital model. Ankara University Health Sciences Institute, Master Thesis, Ankara. 34. Thomas J., Whitman D. and Viswesvaran C. (2010) Employee Proactivity In Organizations: A Comparative Meta Analysis of Emergent Proactive Constructs. Journal of Occupational and Organizational Psychology 83(2): 275-300. 35. Toprak O. (2006) The Effect of organizational trust on performance and an application in banking system. Gaziantep University, Social Sciences Institute, Master Thesis, Gaziantep. 36. Wang H. and Li J. (2015) How Trait Curiosity Influences Psychological Well-Being and Emotional Exhaustion: The Mediating Role of Personal Initiative. Personality and Individual Differences 75: 135–140. 37. WHO –World Health Organization- (2009) Systems Thinking For Health System Strengthening. WHO Press, Geneva. 38. Wihler A., Blickle G., Ellen B. P., Hochwarter W. A. and Ferris G. R. (2014) Personal Initiative and Job Performance Evaluations: Role of Political Skill in Opportunity Recognition and Capitalization. Journal of Management 43(5): 1–33. 39. Wilk A. S. and Platt J. E. (2016) Measuring Physicians' Trust: A Scoping Review with Implications for Public Policy. Social Science & Medicine 165: 75-81.
Year 2018,
Volume: 21 Issue: 1, 103 - 125, 30.03.2018
Abstract
References
- 1. Akın U. (2012) Public elementary school principals? taking personal initiative and its relation with their self-efficacy. Ankara University Educational Sciences Institute PhD Thesis, Ankara. 2. Alpar R. (2013) Uygulamalı Çok Değişkenli İstatistiksel Yöntemler. Detay Yayıncılık, Dördüncü Baskı, Ankara. 3. Alpar R. (2016) Spor, Sağlık ve Eğitim Bilimlerinden Örneklerle Uygulamalı İstatistik ve Geçerlik-Güvenirlik. Detay Yayıncılık, Dördüncü Baskı, Ankara. 4. Altuntaş S. (2008) Hemşirelerin Örgütsel Güven Düzeyleri ile Kişisel-Mesleki Özellikleri ve Örgütsel Vatandaşlık Davranışları Arasındaki İlişki. İstanbul Üniversitesi Sağlık Bilimleri Enstitüsü Doktora Tezi, İstanbul. 5. Ashnai B., Henneberg S. C., Naudé P. and Francescucci A. (2016) Inter-Personal and Inter-Organizational Trust In Business Relationships: An Attitude–Behavior–Outcome Model. Industrial Marketing Management 52(4): 128–139. 6. Baek Y. M. and Jung C. S. (2015) Focusing the Mediating Role of Institutional Trust: How Does Interpersonal Trust Promote Organizational Commitment? The Social Science Journal 52: 481–489. 7. Baer M. and Frese M. (2003) Innovation Is Not Enough: Climates for Initiative and Psychological Safety, Process Innovations, and Firm Performance. Journal of Organizational Behavior 24(1): 45–68. 8. Baş T. (2006) Anket Nasıl Hazırlanır, Uygulanır, Değerlendirilir? Seçkin Yayınları, Ankara. 9. Belschak F., Den Hartog D. and Fay D. (2010) Exploring Positive, Negative and Context-Dependent Aspects of Proactive Behaviors at Work. Journal of Occupational and Organizational Psychology 83: 267-273. 10. Frese M. and Fay D. (2001) Personal Initiative (PI): A Concept for Work in the 21st Century. Research in Organizational Behavior 23: 133–188. 11. Frese M., Fay D., Leng K., Hilburger T. and Tag A. (1997) The Concept of Personal Initiative: Operationalization, Reliability and Validity in Two German Samples. Journal of Occupational and Organizational Psychology 70(2): 139–161. 12. Frese M., Kring W., Soose A. and Zempel J. (1996) Personal Initiative at Work: Differences Between East and West Germany. Academy of Management Journal 39(1): 37–63. 13. Gamboa J. P., Gracia F., Ripoll P. and Peiro J. M. (2009) Employability and Personal Initiative As Antecedents of Job Satisfaction. The Spanish Journal of Psychology 12(2): 632–640. 14. Grant A., Nurmohamed S., Ashford S. and Dekas K. (2011) The Performance Implications of Ambivalent Initiative: The Interplay of Autonomous and Controlled Motivations. Organizational Behavior and Human Decision Processes 116(2): 241-251. 15. Hakanen J. J., Perhoniemi R. and Toppinen-Tanner S. (2008) Positive gain spirals at work: From job resources to work engagement, personal initiative and work-unit innovativeness. Journal of Vocational Behavior 73(1): 78–91. 16. Hisrich R. D. (1990) Entrepreneurship/Intrapreneurship. American Psychologist 45(2): 209–222. 17. İşcan Ö. F. ve Sayın, U. (2010) Örgütsel Adalet, İş Tatmini ve Örgütsel Güven Arasındaki İlişki. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi 24(4): 195-216. 18. Kamer M. (2001) Organizational trust, organizational commitment and their effects on organizational citizenship behaviors. Marmara University, Social Sciences Institute, Master Thesis, İstanbul. 19. Martin K. D. ve Cullen, J. B. (2006) Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review. Journal of Business Ethics 69(2): 175–194. 20. Maslow A. H. (1954) Motivation and Personality, in Koçel T. (2005) İşletme Yöneticiliği. Arıkan Yayınları, Onuncu Baskı, İstanbul. 21. Mayer R. C., Davis J. H. and Schoorman F. D. (1995) An Integrative Model of Organizational Trust. Academy of Management Review 20(3): 709–734. 22. Morrison E. W. and Phelps C. C. (1999) Taking Charge At Work: Extra Role Efforts To Initiate Workplace Change. Academy of Management Journal 42(4): 403–419. 23. Mouzas S., Henneberg S. and Naude P. (2007) Trust and Reliance In Business Relationships. European Journal of Marketing 41(9/10): 1016–1032. 24. Nedkovski V., Guerci M., De Battisti F. and Siletti E. (2017) Organizational Ethical Climates and Employee's Trust in Colleagues, the Supervisor, and the Organization. Journal of Business Research 71: 19–26. 25. Neuman W. L. (2014) Social Research Methods; Qualitative and Quantitative Approaches. Pearson Press, 7th edition, USA. 26. Ng Thomas W. H. (2015) The Incremental Validity of Organizational Commitment, Organizational Trust, and Organizational Identification. Journal of Vocational Behavior 88: 154–163. 27. Nikolova N., Mollering G. and Reihlen M. (2015) Trust-Building Practices in Client-Consultant Relationships. Scandinavian Journal of Management 31(2): 232-45. 28. Parker S. K., Bindl U. K. and Strauss K. (2010) Making Things Happen: A Model of Proactive Motivation. Journal of Management 36(4): 827–856. 29. Perry R. W. and Mankin L. D. (2007) Organizational Trust, Trust in the Executive and Work Satisfaction. Public Personnel Management 36(2): 165–179. 30. Polat M. (2009) A field study on antecedents and consequences of organizational identification. Uludağ University, Social Sciences Institute, PhD Thesis, Bursa. 31. Stroppa C. and Spieb E. (2011) International Assignments: The Role of Social Support and Personal Initiative. International Journal of Intercultural Relations 35(2): 234–245. 32. Şimşek S. ve Taşçı A. (2004) Örgütlerde Güven Konsepti ve Emniyet Örgütünde Güven Modellerinin Değerlendirilmesi. Polis Dergisi 34: 1-8. 33. Taş Ö. (2012) The relationship between organizational commitment, organizational trust and job satisfaction: A private hospital model. Ankara University Health Sciences Institute, Master Thesis, Ankara. 34. Thomas J., Whitman D. and Viswesvaran C. (2010) Employee Proactivity In Organizations: A Comparative Meta Analysis of Emergent Proactive Constructs. Journal of Occupational and Organizational Psychology 83(2): 275-300. 35. Toprak O. (2006) The Effect of organizational trust on performance and an application in banking system. Gaziantep University, Social Sciences Institute, Master Thesis, Gaziantep. 36. Wang H. and Li J. (2015) How Trait Curiosity Influences Psychological Well-Being and Emotional Exhaustion: The Mediating Role of Personal Initiative. Personality and Individual Differences 75: 135–140. 37. WHO –World Health Organization- (2009) Systems Thinking For Health System Strengthening. WHO Press, Geneva. 38. Wihler A., Blickle G., Ellen B. P., Hochwarter W. A. and Ferris G. R. (2014) Personal Initiative and Job Performance Evaluations: Role of Political Skill in Opportunity Recognition and Capitalization. Journal of Management 43(5): 1–33. 39. Wilk A. S. and Platt J. E. (2016) Measuring Physicians' Trust: A Scoping Review with Implications for Public Policy. Social Science & Medicine 165: 75-81.
There are 1 citations in total.
Details
| Primary Language | English |
|---|---|
| Journal Section | Makaleler |
| Authors | |
| Publication Date | March 30, 2018 |
| Published in Issue | Year 2018 Volume: 21 Issue: 1 |
